Are the personal galleries private?
Yes. Each guest gets a personal link and sees the photos matched to them, based on the event's settings.
Read the full answerPrivacy and face matching
Privacy and face matching
The matching selfie, personal links, deletion requests, and what is worth explaining to your guests.
Can I ask for my data to be deleted?
Yes. You can contact Matcha with requests to access, correct, or delete information, in line with the privacy policy and the applicable law.
Read the full answerDo guests' selfies go into a public database?
No. A matching selfie is used only to match photos at the event it belongs to, and it does not go into a public face database.
Read the full answerDo we need consent from guests?
At an event that uses personal information or a matching selfie, it is important to give guests a clear explanation and point them to the privacy policy.
Read the full answerDoes Matcha store the matching selfie?
The matching selfie is stored as part of creating the personal gallery, and is used only to find that guest's photos from the same event. How Matcha retains and deletes information is described in the privacy policy.
Read the full answerHow does face matching work on event photos?
The system compares the faces in the event photos with a short selfie the guest provides, to help find the photos that person most likely appears in.
Read the full answerIs face matching always accurate?
No. Matching faces in photos can help a lot, but it is affected by photo quality, lighting, angles, and movement.
Read the full answerWho can see the photos?
It depends on the type of gallery and the event settings: a public album, a personal gallery, or the team's admin area.
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The Matching Selfie at an Event: What the Guest Does and What They Get
The matching selfie at an event: what the guest actually does, why the selfie helps them find their own photos from the event, and how to explain it without turning a simple moment into a technical conversation.
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