Can it be used after the event is over?
Yes. Much of Matcha's value comes after the event, once the photos are ready to share.
Read the full answerTechnical questions
Technical questions
Browsers, internet at the venue, downloads, links, and what happens once the event is over.
Can photos be downloaded?
Yes. Where downloading is available to guests or hosts, photos can be downloaded through the gallery.
Read the full answerDoes Matcha work on iPhone and Android?
Matcha is designed to work in a modern mobile browser on both iPhone and Android.
Read the full answerHow do you get photos at an event with a QR code?
Place a visible QR code at the event. The guest scans it with their phone camera and lands on the event page in the browser, with nothing to install.
Read the full answerHow is an event album different from a shared Google Drive or Google Photos folder?
A shared drive is a folder of files. A dedicated event album is built around the guest: easy access on the phone, organized photos, and sometimes a personal gallery for each guest.
Read the full answerIs a password needed?
Guests usually get in through a link or a QR code. The admin area is for authorized team members.
Read the full answerIs internet needed at the event?
Yes. Opening the event page, uploading photos, and viewing galleries all require an internet connection.
Read the full answerWhat happens if the signal is weak?
A weak signal can interfere with loading, uploading, and viewing. Plan ahead where Matcha will be used at the event.
Read the full answerRelated articles
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